How do I add users and what are client types?
| Top of Page | Client users are added through the Admin Menu. Note: in order to
access the Admin Menu, you must have a client type of Ma (Master Account).
To add a user: 1. Click on Add User 2. Complete the form and click submit If your update is successful, the user will be added and you will be notified of the update. Should your update fail, you will be shown a screen alerting you to the failure with the error code listed. Should your update fail, make note of the error code and contact Client Services. The fields asked for on the form are as follows: Client Id - your master account number Client Name - your company name FTPSubDir - contact Client Svcs for your FTpSubDir code Client Type - Ma (Master Account) or Sa (Sub Account) User First Name - User's First Name User Last Name - User's Last Name Login Name - User's Login Name (case sensitive) Password - User's Password (case sensitive) Email addr - User's email address Web addr - User's web address Display Count - # of lines of data on a page. Helpful in setting page breaks for printing. Collection Sites - This is a list of collection sites the sa level user is allowed to see. Has no effect on user levels above Sa Do not leave any of the fields blank. If you do not have any data to enter into a field, then enter 'N/A'. |
Which browser should I use?
| Top of Page | The majority of the browser market is controlled by Microsoft
& Netscape. Within each of these brands, they are several versions in use.
We are currently developing this area using Microsoft Internet Explorer 4.0
& 5.0. We will readjust pages for the Netscape family soon. To check the
version of the browser you are using, get the browser running and then click
'Help' and then 'About'. This will bring up a screen that will show the
browser's version and related information.  Get the latest version of Internet Explorer This area is being developed for 800 X 600 minimum resolution. If your screen is setup for smaller resolution, you will not be able to view the entire reporting pages without using scroll bars. In some cases, you can change the resolution without changing hardware. If the maximum resolution your computer will support is less than 800 X 600, then we highly recommend you upgrade your video card and/or monitor. |
Explain the difference between 'Searchby' and 'Filters'?
| Top of Page | When viewing the criteria screen, you will notice the first set of
choices are 'Searchby' types of criteria. These criteria are recognizable as
'Radio Button' choices. The second set of choices are 'Filters' and are
recognizable as 'Check Boxes'. Using these two types of choices together can
greatly expand the flexibility of reporting. Searchby choices use an index search to locate the requested data more quickly. While these choices allow for quicker data retrieval, the data is always returned in the order of the choice. For example, if you choose the client id radio button and fill in a client id, the data is put in order of clientid and therefore cannot be viewed by last name. It would be useful to limit the data to 1 client id and yet see the records in order of last name. A similar situation exists with reporting and collection dates. Filter choices allow you to add additional restrictions to the criteria without affecting the order it is in. Filters are applied after Searchby criteria is implemented. To illustrate this, consider what happens when you choose the 'Searchby Client ID' (Radio Button) and also click 'Use Date Report Filter'. Let's assume you entered 10001 for the client id and 05/20/00 (start date) and 05/25/00 (end date). The data is first ordered by Client ID to quickly return only the records that have a client id of 10001. Then each record in that subset is checked to see if it's date report is between 05/20/00 and 05/25/00. Using the combination of 'Searchby' and 'Filters' will allow you limit the records you see to 1 client id and yet see them in any order in the 'Order By' choice. For Example: Set 'Searchby' to 'ALL', Set 'Order' to LNAME, and then click 'Filter by Clientid' and enter one of your clientids in the ClientID field. This will return all records with the requested clientid in order of the donor's last name. Thanks to Kathy Ripley for the great suggestion! |
New Auto Refresh Feature
| Top of Page | The Auto Refresh feature works with the Test Summary. You activate
it by clicking the Auto Refresh checkbox on the Criteria Menu. When the feature
is activated, it will automatically refresh your summary screen every 15
minutes. It works with 'All New' and 'All' type summaries. It does not work when
you have opted to search by a Name, Patient ID, Specimen ID, Coll Site, Client
ID (radio button) or Client Name. It does however obey the filters for Coll Date
Filter, Rep Date Filter and Client ID Filter. When Auto Refresh is on, you are notified of this via an information line in the header. You can check the 'Last Printed' info line to see when the last refresh occured. Auto Refresh will refresh the Summary Screen every 15 minutes. |
How do I isolate results by collection sites for Sa users?
| Top of Page | When adding a new user (Sa level), you can add collection sites
into the collection site box at the bottom of the 'Add User' form. Enter the
first collection site and then hit Enter, then enter the second collection site
(if needed). You can enter as many collection sites as you wish. Pressing
'Enter' after each site, puts each site on an individual line which makes for
easier reading. If you wish for this Sa level user to see results from all collection sites, you can enter *ALL* in the first line of the collection site box. Note: the asterisks are required and 'All' must be in upper case. |
Result & Reason Filters added
| Top of Page | 2 new filters have been added to test lookup. The first is the
result filter which limits the records shown to the chosen result. I.E. Negative
- The second is the reason filter which limits the records shown to the chosen
reason. I.E. Random |
Overview of 'Print New' feature
| Top of Page | The Search New option on the report criteria screen is aimed at
providing the user with a tool that will allow them to print newly updated tests
each day. When the lab releases a test or updates a test, it sets a print flag
on the test to no. If the user then chooses the 'Search New' on 'Detail'
reports, the test will print and the flag would be set to 'Yes'. If the user
then requests a second 'Search New', no tests will appear. Note: The print flag is not reset when viewing in Summary mode. Only when you choose the Detail Reports will the flag be changed. We have recently enhanced this feature by adding 2 additional tracking slots. We can now track and allow up to 3 different users to utilize the 'Print New' feature without interfering with each other. In addition, we can track a user either by their user name or i/p address. Both of these tracking methods have their good points and bad points. All users are defaulted to tracking by i/p address. Please consult with Client Services or Technical Support about changing your tracking method and what benefits you may derive. We expect this option will be further enhanced in the future and solicit any comments or requests you may have for this feature. Click the link below to send us email. Technical Support Mark Connors markc@onesourcetox.com |
Tell Me About Cookies
| Top of Page | Cookies are files that are saved on your computer at the request
of the web server you are interacting with. They typically hold information the
server needs to track your session in an interactive environment. This website
requires the use of cookies in it's secured areas. Since browsers seem to be more aware of security and content these days, yours may alert you that the server wants to send you a cookie. If you wish to log onto the secured areas, you must accept the cookie. You can normally set the level of alert for cookies in most browsers. These alert levels normally fall into 3 choices. You can 1. choose to NOT accept cookies, 2. choose to be asked each time or 3. accept all cookies. We normally consider cookies harmless and accept all cookies. You should set your alert level either to ask you each time or accept all. If you need more information on cookies and/or security, please contact us. |
COC's Online
| Top of Page | We have started scanning the chain of custodies for each donor.
These chains are automatically linked to the summary page. Look at the client id
field for each test listed in the summary. If the client id field is a link (is
underlined) then the coc for that sample is present and viewable. Simply click
on the client id to view the coc. How the chain is presented may differ on each system. The chains are stored as graphical tif files. The program on your computer that has been assign to handle tif files will normally be launched when you view a chain. Typically, the program that is showing you the chain will also allow you to print it and/or zoom in to see specific portions in great detail. Tip: Usually when you first click on the link to see the chain, you will get a dialog box asking if you wish to download or open the file. You want to choose 'Open'. In addition, this dialog box should have a checkbox asking if the dialog box should be shown each time. If you unclick the check box and then choose 'Open', your browser should open the chain in view mode every time without having to go through the dialog box again. Disclaimer: Please note that we are incorporating many types of chains. As we get further into the process, we will provide more complete coverage of the chains. |
Two new client types added!
| Top of Page | Client types are assigned when the user is setup and it allows you
to control what the user can see or not see. Previously, there were 2 client
types, MA and SA. MA is a master account user and SA is a sub account user. MA
users can see everything on the account (including admin functions). SA users
can be limited to certain collection sites (SA users can also be allowed to see
all collection sites but can never see the admin menu). We have added 2 new client types. The first is a SN user. The SN user is exactly like a SA user except it will see tests with results of Negative or No Data. The SN user cannot see Pending or Positive Tests. The second new client type is the AS user. An AS user is very close to a SA user in that it cannot see the admin menu and it can see all result types. The main difference is how we compare collection sites. The standard SA user reads the collection site in the test and matches to the list for that user. The AS user is opposite. It reads the collection site in the user and matches to the collection site in the test. Below you will find a table showing some example combinations to help visualize the difference.
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